Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 10,778

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Top-Rated Pet Insurance Plan No maximum annual or lifetime payouts One easy-to-understand pet insurance policy Most claims are processed within 2 days Use any licensed veterinarian in the U.S. or Canada
5

out of 5

POSTED: | BY: Andrea Mohel

Reassurance to know that pet medical costs were promptly reviewed and check was sent out!❤️

My Havanese 8 month old puppy became ill and had to go through a series of blood work over a weeks time. This was extremely costly and upsetting as his illness was unexpected. Healthy Paws promptly reviewed each claim, which I immediately uploaded upon paying to the hospital, sent clear explanations of application to the the deductible and quickly sent a check when my deductible was met. I felt lucky that I had the foresight to enroll him when I first got him.
5

out of 5

POSTED: | BY: Abbie Orion

Very satisfied

Very happy and satisfied with Healthy Paws. Excellent coverage and support!
1

out of 5

POSTED: | BY: Sydney Howell

Company reflexively denies claims, and refuses to speak with insured

The sales team is wonderful and accessible, but once you sign up, don't expect to get that level of care ever again. Company denies all claims submitted without adequate explanation. All calls go to a call center in India, most times you can't even get through, and if you are lucking enough to speak with a human and leave a message, it will not be returned. They may eventually honor a claim, but it requires so much effort and time, I'm guessing most people give up. That is a long-honored strategy in the insurance industry, incidentally.
5

out of 5

POSTED: | BY: Robin

My dog had to be taken to the emergency…

My dog had to be taken to the emergency hospital on Thanksgiving where he spent three days. I filed my claim on 12/2, checks were in hand on 12/10. The communication throughout the process was excellent. I know it’s easy to feel when filing on line that you will end up in a black hole, Healthy Paws let me know where I was in the process everyday. My claims were paid exactly per my policy..no questions asked. I have two dogs covered by Healthy Paws, best decision ever.
5

out of 5

POSTED: | BY: Robin Thybony

Best pet insurance

My dog had to be taken to the emergency hospital on Thanksgiving where he spent three days. I filed my claim on 12/2, checks were in hand on 12/10. The communication throughout the process was excellent. I know it’s easy to feel when filing on line that you will end up in a black hole, Healthy Paws let me know where I was in the process everyday. My claims were paid exactly per my policy..no questions asked. I have two dogs covered by Healthy Paws, best decision ever.

Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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