Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 11,237

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Top-Rated Pet Insurance Plan Official Pet Insurance of PetSmart 24/7 virtual vet care: Through Airvet — the nation’s leading veterinary telehealth app Fast claims: Most claims are processed within 2 days Coverage options with no payout limits & 90% reimbursement
5

out of 5

POSTED: | BY: Gena Krantz

Healthy paws has been so helpful and…

Healthy paws has been so helpful and always provide excellent service with questions and claims! I have had to turn in multiple claims for sickness and injuries and they have always provided excellent service and the claims process is very easy!
5

out of 5

POSTED: | BY: CF Sand1

So easy to use

So easy to use, very responsive and easy to file claims. We have 3 dogs insured with Healthy Paws and they are amazing.
5

out of 5

POSTED: | BY: Cindy

Excellent customer service

so easy to file a claim and reimbursement is fast.
5

out of 5

POSTED: | BY: Deirdre

Amazing - so so glad we went with Healthy Paws!

After paying medical bills for our cat because we didn’t have any insurance, one of the first things we did when we adopted our dog was to sign up for Healthy Paws after reading up on which was the best! We never thought we’d have to use it, but after 2 years of having our dog, he was diagnosed with a Mast Cell Tumor & required chemo. Thank goodness we had Healthy Paws. They made the process SO easy & it allowed us to get all of the treatment our vet & oncologist recommended without having to worry. The ease of reimbursement is amazing too. Exceeded my expectations. Our dog is now cancer free & healthy too!
1

out of 5

POSTED: | BY: Jen H

I'll start by saying I've been a…

I'll start by saying I've been a customer since 2013 and have had 3 dogs insured with Healthy Paws. Prior to the current situation I would give them a five star, glowing review. They are responsive and process claims incredibly quickly. We have always opted for the 90% coverage and it has been great over the years. Fast forward a few years and our monthly premium began increasing quite significantly every year. I can understand increases here and there but the most recent increase, a 36% increase to my monthly premium DURING a pandemic is egregious. I have contacted Healthy Paws four times now to beg them to work with me in any capacity, they have refused. Due to the current worldwide pandemic, my husband and I went from a 2 income home, to zero income home, overnight. Not only did Healthy Paws not offer to waive even a single payment, they have just informed me that my monthly premium increase of 36% effective 4/1/2020 is still in effect. We now have to make a decision to put food on our table or let our pet insurance lapse on our 2 dogs. I'm so utterly disappointed in how they have handled this.

Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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