Healthy Paws | Pet Insurance Review

I’m so disappointed in this company and will be canceling my policy due to their outrageous increase in premiums. I’ve had pet insurance with them for 1-3 cats for more than a decade, and over that time they’ve been generally great, but in the last two years my monthly premiums have skyrocketed (from $94 to $124 in 2025, and as of February from $124 to ***$211***!!! Bear in mind, two of my three cats are ages 3 and 5, and the other is a healthy senior (9)). This unfathomable increase is not because I placed too many claims (I placed only one in the last few years) but because “As overall claim costs continued to rise, we periodically adjust our prices…These adjustments help us ensure the long-term sustainability of our program so we can continue covering veterinary costs without limits.” So…because more people are getting pet insurance and Healthy Paws has to reimburse customers for covered care…the sole reason insurance companies exist…my premium is practically doubling? Absolutely not. I’ve recommended Healthy Paws to dozens of people over the years. I rescue and foster for several LA-based dog and cat rescues and whenever I place an animal I refer them. As soon as I finish this, I’ll be emailing all of them and suggesting they look elsewhere. Healthy Paws has decided price-gouging and profit are more important than offering reasonable monthly premiums and keeping long-time customers. I hope they lose a lot of business. Shame on them. Edit: To their suggestion that I call them, I did, and they told me there's nothing they can do. I can either pay this new premium to stay covered at my current rate, decrease my coverage to lower my premium, or cancel. I'm canceling. This company is trash.

The process for submitting a claim is as easy as can be online. The response is almost immediate. Your claim is reviewed in a very timely matter and processed as quickly as can be, having an answer almost within a day or two.

Healthy Paws have literally saved my dog Pablo‘s life. I am forever grateful that their team is very easy to work with have not had any problems, and when it matters most they come through quickly without delays. Without them,I probably wouldn’t have my fur baby today. I hear of people having issues with their pet insurance and I can’t say that I have one thing to complain about. Whenever I’m sitting in the vets office, which unfortunately has been quite a few times, I always tell people about Healthy Paws. They truly are lifesaver!

Healthy Paws is great. Last few years in particular have been exceptional - lots of health issues but timely review and reimbursement of claims and minimal follow-up for documentation. The rates have even become more competitive after several years of hikes. Can't imagine life without it - we have for both our dogs.

The ease of submitting a claim and the quick turnaround for receiving reimbursement. I feel very lucky to have chosen Healthy Paws as my pet insurer, their website is very easy to navigate through and just the ease of submitting a claim and receiving reimbursement so quickly sets my mind at ease.