Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 11,020

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Top-Rated Pet Insurance Plan No maximum annual or lifetime payouts One easy-to-understand pet insurance policy Most claims are processed within 2 days Use any licensed veterinarian in the U.S. or Canada
5

out of 5

POSTED: | BY: Gary Merz

My Italian greyhound

My Italian greyhound recently had two skin cancer surgeries. Heathy Paws was very responsive to my claims and reimbursed us for 80 % of the procedures (as written in contract) within a week of my submittal. They are a huge support for the care of our Buddy. Thanks!
1

out of 5

POSTED: | BY: Lisa

Confusing, time consuming customer service

Customer service does not address questions about claims in a clear, efficient way. Instead they try to discuss claims unrelated to the reason for the call, and you will need to redirect their attention to your specific issue. This has happened to me several times over the years, but today was particularly surprising given my questions was very simple. They then could not point me to the claims policy information I requested. Edit: The number they provided in their reply is the same number related to my very complaint above. That's quite ironic.
5

out of 5

POSTED: | BY: Gwen Seeley-Joosse

Peace of mind

Fast and hassle free claim processing and no disputes about anything that is covered in our policy. It’s given us peace of mind, especially after our dog was diagnosed with what is a chronic condition.
5

out of 5

POSTED: | BY: Heather F

Keeping our family member alive

Our dog wouldn't be alive without Healthy Paws! He has a chronic mast cell condition and we love that Healthy Paws covers most of his treatments. The premiums do up substantially every year-but in our case, it continues to be worth it to continue our beloved family member's life. Submitting claims is super easy and they approve and get the money back to you pretty quickly! Thank you Healthy Paws~
5

out of 5

POSTED: | BY: Jo-Anne

Healthy Paws Pet Insurance: A lifesaver

Healthy Paws Pet Insurance has been a lifeline for me and my two American Cocker Spaniels. Both dogs have ongoing dermatology and allergy issues, and Healthy Paws has been there every single time we needed support. The claims process is effortless — I submit through the app, and the money is deposited straight into my account within days. Their turnaround time is excellent, and every claim I’ve made has been processed accurately and fairly. Beyond the logistics, what truly stands out is their compassion. The team clearly cares about pets and their people. I’ve always felt supported and understood, and that means the world when you’re managing long-term health care for your animals. Healthy Paws gives me the confidence that my dogs will always have the care they need. I wholeheartedly recommend them to any pet parent.

Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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