Healthy Paws | Pet Insurance Review

Have used this insurance for a few years now, their service level has gotten much worse. For every claim we make now, they are requiring to send full medical records for the pet for the pet's entire life -- even if they already have the records because they made us send them previously!!! Our pets have been with healthy paws since we adpoted them (at 8 weeks), we provided their adoption visit records and have provided full medical records multiple times now. But to complete any new claim they are requiring us to send the same full medical history every time... Getting very time consuming to use this service and we will look for another - too bad they were good to us for years.

We have been using Healthy Paws to insure our dog's healthcare for about five years now and have always found their coverage reimbursements to be generous. Their Client Services department is also top-notch.

We have been using Healthy Paws to insure our dog's healthcare for about five years now and have always found their coverage reimbursements to be generous. Their Client Services department is also top-notch.

When my dog was suddenly hospitalized with pancreatitis, I was overwhelmed with fear. He needed to be admitted to a specialist hospital right away, and the thought of what it might cost was terrifying. But because I had Healthy Paws, I didn’t hesitate. I was able to say “yes” to the best care without that sinking feeling of financial panic. They reimbursed me for everything covered under my plan — quickly, clearly, and without any frustrating hoops to jump through. The process was transparent and incredibly smooth. But what really moved me? They reached out just to ask how he was doing. It wasn’t just a claim to them — it felt like they truly cared. That small act of kindness meant the world to me during such a vulnerable time. Healthy Paws gave me the freedom to focus on healing and hope, not costs and paperwork. I’ll always be grateful. 🐾💛

Amazing service and quick return on reimbursements.