5
out of 5
POSTED: | BY: Barbara
A Well Deserved Note of Appreciation
I called Fetch to get help with submitting claims. The most wonderful, supportive, and kind person answered my call. I told her I was 85 years old and we had just lost our four year old dog to brain cancer. I did not know how to attach the invoices and medical records. She listened and responded that I was not to worry. She took the name of the veterinary clinics that took care of our furry friend and said she would call them and get the information for me. She did exactly what she said she would do and even more. She sent me emails updating me on what she had done. It was such a relief to have her help. She is a real gem and such a wonderful representative for your company. I will recommend your company to everyone.
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