Fetch | Pet Insurance Review

4.9

out of 5

Number of reviews 2,419

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 3.0
  • 1.6
  • 4.9
  • Count
  • 4
  • 38
  • 2,419

Updated: May 31, 2024

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 400,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
1

out of 5

POSTED: | BY: Debi Taylor

Bad customer service

I called up on January 16th just to get a price quote for a second pet spoke to a man named Josh he quoted me a price I said I wasn't able to get the policy until the 26th when I had money he assured me that would be great in the meantime later on that day I noticed he charged me for the policy that I did not authorize plus my bank charged me a non-sufficient funds of $30 I have contacted this company several times and they will not make it right
5

out of 5

POSTED: | BY: Robert Hooker

When Harley got sick

When Harley got sick, Fetch was there for me the entire time she needed you. Filing a claim was simple, refunds were very timely, and monthly costs were fair. It's only unfortunate she met her Cap of 15,000 too soon before her renewal. She had lymphoma, and succumbed to her cancer before I could renew, which was no fault of Fetch or anyone else. I recommend you 100%!!
1

out of 5

POSTED: | BY: Brian Ledig

Once you have a claim they stall and…

Once you have a claim they stall and need different information from each person. I filed a claim in April 23 just got a check I January 24. Oh and don't forget they only pay after deductible 80%
5

out of 5

POSTED: | BY: Anonymous Customer

Fetch gives me peace of mind with my…

Fetch gives me peace of mind with my dogs insurance plan. They make it very easy to submit claim details when needed, and once approved the payout follows promptly. Customer service has been excellent as well. Thank you!
1

out of 5

POSTED: | BY: Lori Janow

Fetch🤥

I have three pets all are seniors. I called Fetch late December asking if my pets claims were in normal limits and would remain the same . I was told yes. Wrong . I received two renewals . For no reason at all and no warning fetch by the dodo decided to downgrade Mischi's policy. Her policy is now unusable and not cost-effective thus leaving her without insurance. She has had no major illnesses or issues and has had the same amount of visits by the acupuncturist for several years why all of a sudden the underwriters decide to downgrade her I do not know. This is the second time that fetch by the dodo has done me wrong. I had one dog who is deceased I had unlimited coverage until I used it then they downgraded me and made her insurance unusable. Called agent and told basically suck it up.b$500/70% and 25,000 annual limit per condition isnt cost effective . Would have been nice if I got a heads up . No just congrats for the downgrade. My 2 older dogs I pay 8000 a year Fetch doesn't care . .b

Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo

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