Fetch | Pet Insurance Review


out of 5

Number of reviews 900

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 1.3
  • 4.5
  • 4.5
  • Count
  • 7
  • 127
  • 900
Fetch offers the most comprehensive pet insurance and health advice for dogs and cats, and is the only provider recommended by the #1 animal brand in the world, The Dodo. Fetch is trusted by the top no-kill shelters in the U.S. and Canada, and is the exclusive pet insurance provider for AARP members.

out of 5

POSTED: | BY: Kowsar Saleh

Friendly and attentive

Lindsey Farley took the time to explain all my questions in a professional and kind manner. that was really appreciated. thank you

out of 5

POSTED: | BY: Sean Cahill

Spoke with Jason

Spoke with Jason, he was extremely helpful. Being a first time dog owner I was nervous about where to start with getting my dog insured. I called Fetch by The Dodo and spoke with Jason and he was excellent. Lincoln is insured and I couldn’t be happier. I recommend Fetch by The Dodo to all dog owners. I was recommended by friends of mine and they raved about how great they are.

out of 5

POSTED: | BY: Holli Kile

You Can’t Go Wrong with Fetch or Janelle

I would 100% recommend this insurance company. I called Fetch (after speaking with several others) with a few questions before making a definitive decision on the company I would be using for my new puppy. My agent, Janelle, made things SUPER clear and easy. She helped me sort through and compare pricing and coverage to build the perfect policy within my budget. She made sure to tell me everything I would need to know: wait times, coverage, red tape, etc. I am so thankful to her and Fetch for helping me protect the future of my puppy (and my wallet)!

out of 5

POSTED: | BY: Dana Cody

I have peace of mind knowing that my…

I have peace of mind knowing that my fur baby is covered is by Fetch insurance. My insurance agent (Ilona) made the coverage selection process easy, fun, and convenient! Thank you Ilona for your professionalism, knowledge, and wit. I appreciate your overview of the Fetch Dodo app!

out of 5


This company is terrible

This company is terrible. They try to force you to filter all interactions through their app, which is extremely buggy and constantly freezes or crashes. I am unable to open my policy documents from the app, as I simply receive a "file corrupted" error. The live chat feature takes forever to get you to a real person and even then, their answers are clearly scripted and anything more complicated than a yes or no question will get you a "we'll have someone call you" response. Don't expect that call. They gave me the runaround on the phone about how to appeal a claim. They actively seek ways to turn down your claims and then are condescending about your "misunderstanding of policy coverage." I'd love to quote my coverage to them, but I can't open my documents from my app. Funny... They recently gave me a hard time about not taking my eight week old puppy to the vet in the 60 days prior to coverage, despite the fact that I did not own her until the policy started. I was penalized for being a proactive owner. Another interesting choice by this company. They also claimed a condition that was not seen until her adult teeth sprouted was "pre-existing" and refused to cover treatment, which was extremely expensive. When I attempted to gain more information about what they deem a "pre-existing condition," their own website gave me a "not found" error message after being redirected from the aforementioned buggy app. At this point, I have paid hundreds of dollars to a company that has given me zero dollars in return. I would never recommend this company to any owner and will never insure another pet of mine through them again. Hard pass. Save yourself the headaches!

Monthly Cost

Plans average $35/month for dogs and $25 /month for cats


You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.


$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old.

Some providers limit coverage for older pets to accident-only.

Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are 15 days for accidents and illnesses and six months for orthopedic events.


Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.

Fetch by The Dodo brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo

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