Fetch | Pet Insurance Review

4.9

out of 5

Number of reviews 1,873

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 5.0
  • 1.5
  • 4.9
  • Count
  • 1
  • 43
  • 1,873

Updated: January 30, 2024

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 400,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
1

out of 5

POSTED: | BY: Lorraine Ward

CLAIMS DEPT USELESS!!

I had a policy for a year when it came time to use it for something simple the claims dept kept asking for medical records I did not have as Oliver has only been with me since adoption for a year and he is still only 2 - I sent in his initial vet bill and the one I was claiming through insurance and went through hell !!! kept asking for medical records that I do not have as he was never seen during the times they are asking!! I emailed customer service 3 times and spoke to 4 people!!! what is the problem!!! I am now telling all my friends NOT TO USE FETCH!!!
5

out of 5

POSTED: | BY: Nonie Vantlin

Kelseyville was very helpful

Kelseyville was very helpful, knowledgeable and did everything to help me. I highly recommend her, and she's an asset to the co..
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3

out of 5

POSTED: | BY: Richard W. Hoehn

I thought the wellness plan would cover…

I thought the wellness plan would cover more of the routine general vet visit charge needed to get the required immunizations. The shots are covered, but not the accompanying exam fee.
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1

out of 5

POSTED: | BY: Carol Johnson

Underhanded

I canceled my policy for my cat's pet insurance (another company) in 2017. Yet, Fetch (whom I had never heard of) is still billing me, EVEN THOUGH THE CARD THEY ARE USING EXPIRED IN 2020!! When I queried it with my CC, Fetch said I had not properly canceled! I defy anyone to find a place to cancel on their current website to cancel. There are better pet insurers out there. Be forewarned!
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5

out of 5

POSTED: | BY: The Country Club of Mount Dora

Kelsey was a Delight!!

Kelsey was very helpful, professional, and respectful.
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Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance detail
Fetch by The Dodo brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo
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