5
out of 5
POSTED: | BY: Whitney Call
Great service and we were reimbursed a…
Great service and we were reimbursed a good amount!
Read more on Trustpilot
4.9
out of 5
Number of reviews 5,523
Fetch offers the most comprehensive pet insurance
Get paid back up to 90% on unexpected vet bills
Save $25 or more with quarterly or annual payments
$1000 in online vet visits included at no extra cost
Protecting 500,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot
Exam fees are included which saves you $50-$250 per sick visit
Optional coverage for routine and preventive care.
Fetch covers hereditary conditions at no extra cost
Fetch covers injury and disease in every adult tooth – not just the canines
Use any licensed vet in the U.S. or Canada
Fetch covers what other providers charge extra for or don’t cover at all
5
out of 5
POSTED: | BY: Kathryn
Claims speedy and efficient
Claims made through the app were quickly resolved with speed and efficiency.
1
out of 5
POSTED: | BY: Afterhours Mike
SCAM
SCAM. They don't cover most services and I've been through 4 emails and 3 phone calls with automated emails and scumbag sales people to try to cancel. Let me know if there are any class action lawsuits I can be a part of.
5
out of 5
POSTED: | BY: Sherry Monie
Great communication during the claim process
After submitting my claim with the necessary documentation, I received regular messages from Fetch explaining its current status and when I could expect a final decision. My claim was approved within 2 weeks!
5
out of 5
POSTED: | BY: Deborah
Fetch Pet #1 in My Book
Filing claims is easy. The instructions are straightforward . The issue lies in being unable to leave a message or document other than an invoice or a SOAPs report. This resulted in a quest to speak with a real person. Once I found the number to call and deciphered the code and found that real person to speak with, I found the representative knowledgeable, courteous, and, most importantly, helpful.
I suggest Fetch Pet make it a bit easier to leave a message using one's dashboard. For example: I needed to relay that I had no previous medical records because I had just recently adopted my pet, but could not do so.
I also suggest that the menu for phone calls include a clearly defined prompt for customer service.
All in all, however, Fetch Pet is much easier to deal with than any human insurance company I've had to interact with. Claims are evaluated and paid promptly with clear explanations. I do believe the people at Fetch Pet I have interacted with really do care about my pet, my pet's issues, and me!
Monthly Cost
Plans average $35/month for dogs and $25 /month for cats
Coverage
You choose a reimbursement level of 70%, 80% or 90% after your deductible.
Payout Limits
Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.
Deductible
$250, $300 and $500
Age Limits
Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old.
Some providers limit coverage for older pets to accident-only.
Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.
Waiting Period
Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.
Exclusions
Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo.
It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo