1
out of 5
POSTED: | BY: Jess
Horrible - difficult pet insurance
I'm a veterinarian - I recommend pet insurance to all pets. However, I've had Fetch for all 8 of my pets for many years and all I've ever had is problems with them. They never seem to want to pay out at all, they make it difficult always asking for more information or the claim is on hold or cannot be processed. Even though everything has been submitted. It is so difficult to talk to an actual person for help than talking with a stupid bot that CANNOT do anything to help. I'm starting to absolutely despise this pet insurance and plan on moving over to Trupanion, which seems much better.
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