Fetch Canada | Pet Insurance Review

4.9

out of 5

Number of reviews 1,357

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 500,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
2

out of 5

POSTED: | BY: st Last

Not impressed

Honestly, I’m less than impressed with Petplan ever since they became Fetch. I was double charged this week, and they told me they charged me for this month and the next by accident. If I hadn’t noticed, I’m sure they would still be charging me next month. That’s freaky and very unprofessional. Also, for the third week in a row, I received an email stating my payment did not go through and I’d need to update my payment information. The email makes it seem as though it’s my fault, and states that my plan will be cancelled if my payment doesn’t work. It’s the same card I’ve used for the whole plan and it’s definitely not my fault, it’s their system’s fault. I would love to switch to another insurance company but we all know how well that works out!
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5

out of 5

POSTED: | BY: John

customer service

I spoke to a women today (lindsey) about a claim and she could not have been nicer and gave me all the answers. I must say that I have never had a problem with fetch and I think they should start a new company teaching customer service!!!!
5

out of 5

POSTED: | BY: Tara

Very helpful customer service

I submitted a claim and had accidentally switched something on my form, I was able to talk to someone on the phone, she was very nice and incredibly helpful. Im very glad I chose Fetch for my pets insurance.
5

out of 5

POSTED: | BY: Noelle Pierce

I had to call for a billing issue and…

I had to call for a billing issue and was lucky to get through to Lindsay. She was AMAZING and lovely to talk to (:
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5

out of 5

POSTED: | BY: Noelle

I had to call for a billing issue and

I had to call for a billing issue and was lucky to get through to Lindsay. She was AMAZING and lovely to talk to (:
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Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Canada Pet Insurance detail
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo
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