Fetch Canada | Pet Insurance Review

I was given all the information necessary to make a decision. My problem is that Fetch sent me renewal notice for my insurance at a certain rate and then went ahead and increased by more than $20. A month without even notifying me of the change. Otherwise..... good company and good help from the operator.

Customer Service Kelsey, was able to explain everything in a matter which I was able to understand... Great job...

My boy Parker has been insured with ‘Fetch’ formally Petplan etc… Although, there have been many changes with names and application features. Lucky to say that ‘customer service’ has not changed. Next month will be Parker’s fourth policy renewal. Hopefully this continues into his senior years. 😛 Speaking to Brianna and Kelsey today was stress free. Both young ladies were professional, knowledgeable, and an employee every company hopes to have representing them. Happy ‘Human Dad! to Parker (Boston Terrier). Richard & Parker Vancouver, British Columbia 🇨🇦

We have been paying this provider for over 9 years. It went from $70 payments to $210 a month over the years. We calculated we have paid over $14,000. In our dogs 9th year, he started having issues. Several visits to the vet and zero reimbursement from Fetch. Also, with each visit comes a possible claim, and each claim has a $400 deductible. There is no winning. You are better off to take that money every month and put it in a separate account, then use it as needed. Bonus if your dog hardly gets sick, then you can use it as you see fit. Pet insurance is a total scam. Very disappointed. Waste of money, would not recommend.

The marketing on what Fetch covers is very misleading. I chose them as I thought I was getting my puppy premium coverage. 2 years later and many claims rejected with zero reimbursement, I have recalculated the math. Yearly you will have to pay approximately $1.2k in insurance and vet bills before they will cover emergencies and new health conditions. I recommend putting that $1.2k in a savings account yearly to cover your own pets issues as you see fit. Say your pet has $4k vet bill when they are 2 years old. You would have already paid $2.4K towards achieving the insurance requirements. Then they cover 80 percent of that. You are now paying at least $800 of that vet bill. So technically you paid $3200 of that $4k vet bill.