5
out of 5
POSTED: | BY: KGereige
Great service
Great service, easy to use app and would recommend to any pet owner.
Read more on Trustpilot
4.9
out of 5
Number of reviews 1,357
Fetch offers the most comprehensive pet insurance
Get paid back up to 90% on unexpected vet bills
Save $25 or more with quarterly or annual payments
$1000 in online vet visits included at no extra cost
Protecting 500,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot
Exam fees are included which saves you $50-$250 per sick visit
Optional coverage for routine and preventive care.
Fetch covers hereditary conditions at no extra cost
Fetch covers injury and disease in every adult tooth – not just the canines
Use any licensed vet in the U.S. or Canada
Fetch covers what other providers charge extra for or don’t cover at all
1
out of 5
POSTED: | BY: Nina
My dog was insured with Fetch since 2015
My dog was insured with Fetch since 2015 which was back then Petplan and Fetch took over sometime through the years. In 2023 I made my first claim for a dental procedure due to periodontal disease. Fetch made every possible way to deny my claim. For example, in 2020 it was during the pandemic when most vets are not taking in any annual exams only emergency cases. My claim was denied because my dog did not get an annual exam every year despite it was during a pandemic. They also never ask for me to submit the medical record in 2015 when I started the policy. However, right now they are saying I am unable to provide the medical record in 2015 therefore the claim is also denied. They are finding every excuse to deny my claim. If you want to be scammed by this company then continue insuring your pet with Fetch.
1
out of 5
POSTED: | BY: Paul Kelly
They don't honour claims
I got Fetch for my dog Gary and initially I was happy I did as he struggled with ear infections
But the claim process requires too much information- your vet's medical notes - and is painfully slow
Then after an eye infection we discovered Gary had allergies and it cost me $425 to find that out !
Fetch denied the claim. Said it was a pre-existing condition. If it was I didn't know. I love my dog so my concern was an eye infection
At $300 a year and $30 per month ? And to deny an 80% of $425 claim after a month and a half ??
Cancel it
And then they blackmail you with "now that this condition is known other pet insurance companies will penalize you " is amateurish
Read their response to bad reviews and policy cancellations : do not give a damn
I think all the positive reviews are planted : not real
Paul
Even their reply is lame
5
out of 5
POSTED: | BY: Marina Kivleniece
Kelsey was very helpful
Kelsey was very helpful, she answering all my policy questions.
Thank you for being kind and understanding!
5
out of 5
POSTED: | BY: Sami Du Sautoy
claim was approved without any hassles
Quick and easy. all claims were paid in a timely fashion.
Monthly Cost
Plans average $35/month for dogs and $25 /month for cats
Coverage
You choose a reimbursement level of 70%, 80% or 90% after your deductible.
Payout Limits
Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.
Deductible
$250, $300 and $500
Age Limits
Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old.
Some providers limit coverage for older pets to accident-only.
Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.
Waiting Period
Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.
Exclusions
Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo.
It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo