Fetch Canada | Pet Insurance Review

4.9

out of 5

Number of reviews 1,454

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 500,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
5

out of 5

POSTED: | BY: Carrie Calhoun

Amanda Mellow is such an asset to your…

Amanda Mellow is such an asset to your company. She followed up when we asked. Answered all our questions with no hesitancy. Very thorough in explaining everything. Didn't sound rushed on the phone and made time to discuss all about Fetch. She made us feel comfortable that we made the right choice for our babies.
2

out of 5

POSTED: | BY: Veronica Walpole

Did not have a good experience with Fetch

Been with Fetch for a couple of years. My pups are 4 and 2.5. Price for the 4 year has risen to $1500 a year, healthy dog no issues. My car insurance is cheaper. Every time I submit a claim they find something wrong. Last time I deducted her flea meds from the amount we claimed cause we knew they were not covered, so they deducted them again and did not respond to my request for explanation. They demanded 2 years of past medical records for my 6 month old puppy?? Again this year, asking for medical records for my 4 year old, again! Almost $2200 a year for two dogs, rather put the money away and pay my own costs, I end up paying for it anyway. Sad thing is, I’m an insurance broker!
5

out of 5

POSTED: | BY: Nicole Patry

Joshua Sabado was just great in…

Joshua Sabado was just great in explaining everything to me
5

out of 5

POSTED: | BY: Donna Disher

The service was excellent

The service was excellent, I wasn't sure what I was asking for when I started but Josh was able to answer the questions I did have and he was very pleasant to work with. I won't be getting my cats until another 2 to 3 months but I want to be prepared.
2

out of 5

POSTED: | BY: Laura Prior

Price increases excessively each year

Too expensive! We have been with Fetch since getting our puppy in 2019 but have decided to cancel our coverage now in 2024. The increases for the past 2 years have been astronomical. In 2024 we were advised our premium was increasing by 44%, putting the premium at over $1k per year. I would understand this for a very old dog who is likely to have health issues, but not for a 5 year old. It's unsustainable to continue with the insurance increasing at this rate. Fortunately, we've never had to use the insurance so I can't comment on that experience, however the website is easy to use and the customer service team reply promptly.

Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo

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