Fetch Canada | Pet Insurance Review

4.9

out of 5

Number of reviews 1,357

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 500,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
3

out of 5

POSTED: | BY: Bernie

Unfair policy calculations

I like the customer service and response time. I don't like how faxes don't seem to get there. I find it unfair that even though we our responsible for 100% of the $300 deductible. They take off our percentage PRIOR to calculating the reimbursement rate. Therefore, we end up paying more then the first $300 before getting money back. With a $1000 claim at 70% reimbursementrate, they deducted your reimbursement rate off FIRST ( so 30% off the money we are 100% responsible for). Therefore, making your claim $700 and they reimburse you 70% of that amount. SHOULD BE $1000.00-$300.00 (deductible)- $210 (30% reimbursement rate)= $679 (their 70% after your deductible).
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3

out of 5

POSTED: | BY: Bee

Unfair calculations

Since, we are responsible for 100% of the deductible, then 100% should be taken off our claim PRIOR to calculating our reimbursement. Instead of $1000(claim)- $300(30% reimbursement rate)=$ 700- $300 (deductible) =$400 reimbursement IT SHOULD BE $1000 (claim)-$300(deductible)=$700- $210(30%reimbursement rate) =$490 reimbursement. (where we lose).
5

out of 5

POSTED: | BY: Christina Friesen

Great customer service

Great customer service. Our representative Joshua was kind and understanding and explained everything clearly.
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1

out of 5

POSTED: | BY: Pat Saito

premium increased by $100 to $283 a…

premium increased by $100 to $283 a month! For an 8 year old dog..outrageous and a rip off for poor service. I regret signing with Fetch and I am advising all my let friends to stay away from this company. I will be cancelling of course and finding a company that doesn’t rip off clients like this,
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5

out of 5

POSTED: | BY: Marie

Thank you Kelsey!

As a new member of the Fetch community, my puppy had a couple of mishaps over the past few weeks which required vet support resulting in 2 claims. I am pleased to report that my pup is well. The claims process appears to work reasonably well so far, however I needed some clarification regarding one claim. I had the good fortune of speaking to Kelsey who was most helpful and provided background and help to expedite the adjudication process…hopefully a positive omen for any future dealings.
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Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Canada Pet Insurance detail
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo
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