Embrace | Pet Insurance Review

I wish I could give this company 0 stars. I have been paying 10 months into insurance I could not use. When it came time to file a claim, Embrace was not there for me or my precious cats, and actually tried to squeeze $400 more dollars out of me to get an 'add on' that was what I thought I was paying into. BUYER BEWARE! Embrace, neither pet, nor people, friendly.

The first female and then male I spoke to this afternoon didn't help me, yet the third woman- I think her name was Veronica helped me immensely and was so helpful and knowledgeable that I don't need anyone to contact me on a few more questions that I had that Veronica with patience, knowledge, and kindness accomplished. I now know more of why my claim didn't yield as much money back having forgotten that the $250.00 deductible was paid and then a little more reimbursement was issued and also that usually urinalysis in the Wellness savings policy isn't covered. I was going to cancel my insurance but realized how silly that would be and very kind Veronica SO helped me while I was on the phone with her - she does deserve a raise! I am staying with the insurance I have and of course is wise to have for my Beautiful cat I SO Love. Thank you again Veronica and Embrace Pet Insurance! Sincerely, Kristi Brockman.

Embrace has always been fair and paid out claims within a few days. I have been very happy with my experience.

Long standing client and glad to know that Embrace is there to cover most of my costs to keep Sheba healthy and well! She is doing great at 9.5 years old!

So far I am ok with the company I just wish they offered more time for grooming & food for my dog! I have to be truthful. I have been looking into other pet insurance. I want to see if i can get a better deal!