Embrace | Pet Insurance Review

I have covered my dog with insurance from Embrace for a year and a half now and submitted my first Wellness claim - they communicated with me throughout the process and I received the check prompty.

If only human health insurance had such great customer service! I have been a customer of Embrace pet insurance for a couple of years and have found that their claims submission and reimbursement process worked seamlessly as promised. They are always professional and promptly notify you when a claim was received and when it will be paid. Although their rates may not be the cheapest out there, they deliver exactly as promised. Their process is simple and straight-forward which is exactly how any kind of insurance should work.

I was very happy with the way my very first claim was handled. One of the best features was how the company communicated with me letting me know they received it and was working on it, then that the check would be mailed. Also I appreciated the little time it took to process my claim. Thank you

Embrace recently added a wellness plan that is fantastic! My dog, Eddie, recently went in for his annual physical where he was tested for heartworm and also issued a year's worth of the heartworm preventative. I faxed in the claim sheet the next day and 2 business days later the money was automatically deposited in my checking account. I was also emailed several times throughout the process making me aware of what stage my claim was in and when I could expect my reimbursment. Couldn't ask for a more seamless, speedy, efficient process than that! I can only hope that I will never have to use the insurance for anything other that wellness, but if need be, I know Embrace will take care of both Eddie and I. Thanks for being such a great company and giving me a great peace of mind!

I conducted extensive research before purchasing pet insurance for my 3 dogs. I chose Embrace for the detailed explanation of what was and was not covered. I recently had 2 of my dogs neutered and withing 2 weeks of submitting my claim, I received both checks for the $200.00 wellness reimbursement for each dog. Embrace representatives continually kept me posted on the progress of the claim and to make sure that I had received the reimbursement checks. I'm glad I chose Embrace and would recommend them to other pet owners. Their rates are very competitive and the items that are covered and not covered are spelled out in plain terms.