Embrace | Pet Insurance Review

I have only had Embrace for a few months. Long enough to have many puppy visits. My claims were handled fast and my reimbursement received prompt.

We had never purchased pet insurance before and so, we researched many companies. Embrace seemed to have everything we were looking-low cost and good coverage if we needed it. Didn't really think we would be needing it but our weimaraner, Willy, proved us wrong. He is a joy and a clutz.He managed to cut his leg elegantly while walking in the basement, bang into the wall at 'doggy daycare' and get a bruise on his side that was the size of his head. Embrace has been great with the claims. The claims process is efficient and easy, and they respond to questions right away. We will be coninuing our coverage for Willy. We've also started agility classes (let's all hope it helps his coordination).

We faxed the claim form in and the claim was settled the very next day - not even 24 hours later!! Best yet! Thanks so much for your continued fast and courteous service! Everyone at Embrace is the greatest. Highly recommend.

Our Swiss Mountain Dog, Caly, was diagnosed with a likelihood of bone chips in her left elbow. Impossible to see, the only real way to determine the source of her lameness was surgery. Further the orthopedic surgeon recommended doing both sides because of the frequency to which this is a bilateral problem. The surgeons at Alpenglow offered a very fair price on the diagnostic of second elbow, and billed it as a seperate claim. The good folks at Embrace, without hesitation, included this billing in our claim, and promptly paid the 80% covered in our policy. Not only were they prompt and accurate in their handling of the claim, we have since received 2 inquiries from the Embrace staff as to Caly's recovery and condition. To us, this represents the manner in which our Embracers demonstrate their genuine concern for our pet.

In May 2009 we lost our beloved 13 year old Jack Russell. We then adopted two schnauzer mixes and decided we would try the insurance this go round. I did alot of research against the big names and finally chose this start up company because they were in Ohio and I wanted to support local businesses. I have been very pleased with the customer support and the quick turn around in processing claims. I will definiately continue to use Embrace Pet. I would not endorse a company in which I wasn't sure about their performance.