Embrace | Pet Insurance Review

Having Embrace as our first pet insurance, we have been fully satisfied with the communication, assistance, and timely refunds. This is our second year with the insurance and would highly recommend Embrace.

Embrace handles every claim in an efficient and professional manner. I very much appreciate the speed, accuracy and competency with which the professionals at Embrace operate. I've given glowing recommendations to all of my pet-owner friends. Thank you.

Having researched and reviewed other pet insurance plans I knew Embrace was a perfect match for me and my two Newfoundlands.I purchased the plan that best fit our needs and dropped the other pet insurance company because of their terms. From my first contact to Embrace to the present,I have dealt with pleasant and professional people in a prompt manner.I have recommended it to all of our Newfie and non newfie friends.I am so pleased and will continue to speard the good word about Embrace because I truely believe that they care about the well being of our fury family members through their actions.

For years I had no trust in pet insurance. It was too new and from everything I had heard from pet owners I knew who had insurance of any kind they always said it never paid properly. When I lost my two dogs that I had had for 9 years and got a new dog, I decided to at least review the pet insurances. I literally read each and every review from each pet insruance agency online. Embrace by far was the very best insurance company out there from the reviews that I read. I decided to give them a shot. Well, I submitted my first claim and was very pleasently surpised when in fact my claim was not only received and responded to in a very timely manner but Embrace paid off every penny I was owed back in an extremely timely manner as well. Needless to say I am extremely pleased with Embrace and their customer service is outstanding as well.

Embrace has completely denied claims for totally unrelated allergies that my dog has had, because they treat ALL allergies as being the same. Even when my vet called them to explain that the past allergies and the new one were completely unrelated (sort of like the difference between having hay fever versus being allergic to onions), Embrace still said no. Then when my dog had a yeast infection in her ear, they denied the claim saying that "Allergies increase the risk of secondary skin and ear infections and is the reason we cannot provide coverage for the claim". Wow!! Buyer beware!!! It appears that Embrace will do whatever they can to deny claims. I was really hopeful, but now I am most disappointed.