Embrace | Pet Insurance Review

This is by far the best pet insurance out there. Every question or concern has always been addressed within hours; claims are processed within days and I've never been frustrated by an explanation of benefits. I highly recommend Embrace to anyone who asks me about pet insurance.

I had purchased the wellness plan to help cover the cost of spaying my pet. I look forward to using this feature to help cover medicenes and vacinations that will be needed in the future. This is my first experience with pet healthinsurance, I expect a good positive relationship with Embrace.

The response from my vet when I submitted Embrace's "pre-certification" form for my dog's expensive knee surgery (Medial Patella Luxation) says it all - they had never seen a Pre-Certification form from a pet insurance company!! I can't imagine paying the $2,500+ without knowing what, if anything, would be covered. All if my communications with the staff at Embrace has been very thorough and timely which is much appreciated as well. I find myself recommending Embrace to people at work, on the street, anyone with a pet really. Big thanks to Embrace from Rocco and me!! His quality of life has improved significantly with his 2 new knees!! :)

I just received an email from Embrace letting me know that the first claim I submitted will be covered. I was a bit skeptical about pet insurance and feared I would have to fight for coverage with each claim, but I am very pleased with my experience with Embrace thus far--particularly as my pup's injury was the result of my dinner prep! My girl loves to lie at my feet as I cook and in a moment of just plain bad luck, hot water spit out of a boiling pot and landed in her eye causing major swelling and irritation. I received an email confirming receipt of my claim within hours of visiting the vet and was given a coverage decision in 10 business days. I chose a $200 deductible and the cost for this visit was only $120, so it was simply applied to my deductible. We'll see what happens when I require an actual pay out, but I am hopeful that I will continue to have positive experiences with Embrace. I appreciate the monthly emails, Facebook page with daily tips, and friendly communication. Overall, Embrace seems to be a company filled with people who care about animals and their jobs. Thank you!

I have nothing but good things to say about Embrace Pet Insurance. I have filed several claims and always received prompt, professional responses from the customer service representatives. They provide such an easy process for claims and of course if at any time I have a question, just a quick e-mail to them and I have a response usually within 24 hrs. I feel much more secure knowing that Chance (my Golden Retriever) is insured because he is just like my child. I want to be able to provide him with the best medical care, regardless of cost. Embrace provides a low monthly premium that does just that for me.