Embrace | Pet Insurance Review

Embrace was super quick to respond to our claim about our dog being attacked at doggie day care. Our dog had attack wounds on his head that resulted in stitches and Embrace took care of reimbursing us after meeting our deductible. The response was quick and the customer service was outstanding. We did our research before choosing a pet insurance company, and I have no doubt that Embrace is the way to go, highly recommended just for the fact that these people care about your pets. BTW, Embrace sends out email newsletters discussing safety and health tips, just another way to show that they are looking out for your pets.

I was very happy with Embrace pet insurance. My dog had a torn ACL and required surgery. The customer service during, before and after his surgery was wonderful.... and the people I spoke with actually cared about my dog. My reimbursement check for $3005.00 came much faster than was expected and without a ton of paperwork and phone calls. I highly recommend Embrace to anyone! I wish my human health insurance was as easy to deal with!

I've had Embrace Pet Insurance for my dog Baxter since we got him a year and half ago. They have always been prompt and accurate in dealing with the claims I've sent it. And when a refund is due, they have it deposited into your bank account quickly. I chose Embrace because they are one of the few pet insurance companies that will cover genetic / hereditary problems with dogs. I have two pure bred French Bulldogs - which are very prone to health issues. So its nice to have the piece of mind that if they do have issues with breathing, hips, spines, eyes, skin, etc ... that i should be covered.

We greatly appreciate the prompt attention each of our claims has received, a fair evaluation of the claim, and prompt payments for the claims; overall excellent service - thank you.

I recently enrolled my three pets (a dog & two cats) in Embrace Pet Insurance. I added the wellness option to cover yearly exams. The next month, I took my pets to the vet. Within two weeks of submitting the claim, I received payment for all three. Additionally, I would say that I have had several interactions with customer service by phone and through e-mail. The contacts have mostly been to either resolve my questions or to ask for more information about my pets. The customer service has been efficient and well organized.