Embrace | Pet Insurance Review

When we decided to invest in a kennel club pedigree golden retriever we also decided that we had to protect our investment. We reviewed a number of medical insurance companies on line but it was confusing. Our vet had Embrace brochures available in the waiting room. Coverage levels were simply explained leaving us to make the decision which level we wanted. My calls to Embrace have always been courteous and helpful. Although paper work is just like human medical claims we have not had the delays human claims have. But so far we have not had a major medical claim only a Wellness claim - and that coverage should be a no brainer for any owner of a loved pet.

I submitted my first claim, and was initially denied coverage. I was offered the opportunity to submit more information to support my claim in an appeal process. They accepted a letter from my veterinarian providing further explaination, and the original decision was subsequently overturned. The claim was accepted and charges applied to my deductible. I submitted a further claim and the charges were reviewed swiftly and a check issued without a hassle. I'm very pleased with this company.

We purchased pet insurance for our rescue dog shortly after getting her. Thankfully, she's pretty healthy. But, for the few claims I've filed over the past 2 years, I've found the folks at Embrace to be responsive, informed and very helpful. The claims have been processed very quickly. I'm a very satisfied customer!

Filed my 1st claim since having this insurance and it was as painless as an insurance claim could be. They were all so very helpful. And they are covering my dogs elbow displasia, which so many other companies I researched wouldn't have (a big portion of why I chose this company). I can't go through another ordeal like I did with our puppy a few years ago and it is so comforting to know we have Embrace now.

We have had insurance for our Boxer through embrace now for 3 years and they have been very straightforward and honest about what is and is not covered from the start. Sending in claims is simple and they get processed in a timely manner. No complaints and I would recommend Embrace to anyone else for their pet!