Embrace | Pet Insurance Review

This company is wonderful. Everything can be done online and there is consistent feedback that the claim has been received and what the status is. The coverage is great and it has saved us a bunch of money. Very happy with the customer service and insurance coverage!

We adopted a puppy in November, 2012. Our daughter recommended Embrace since she has had it for her two dogs for a couple of years. I checked reviews online and liked what I saw. I called Embrace and the insurance went into effect the day we got our dog. She's had two vet visits for vaccinations and microchopping so far and both were paid within a few days of faxing the insurance forms to Embrace. In addition, an email notified us that the forms were received and being processed. Since claims may also be checked online, I saw each was completed and a check was on the way. Checks arrived, and we were reimbursed as promised. We have been Embrace customers for a little over a month, and if the service we have received so far is any indication of future service, then we chose a wonderful company. Thank you, Embrace!

My Goldendoodle has been the healthiest dog for 5 years and then developed Masticatory Myositis. We have been in and out of the vet at least once a month since April and sometimes once a week. Embrace has been awesome with our claims. They have been there for us every step of the way. Even when my renewal came I reached my next years deductible within the first month and they kept in touch with me when I had satisfied it and the checks started coming in again! My claim is on going so they continue to pay each time I submit a claim for a test or office visit. My insurance claims with Embrace have been totally hassle free and I love how convenient and easy it is to submit a claim and receive the check.

Having a Wellness component in my Cairn Terrier's health insurance is kind of like having a savings account in that you know you will spend that much every year. In Skye's case we have $200 in wellness. Last year we used it to pay for office visits and flea supplies. This year it went towards Skye's spaying. Their service has improved greatly since being going through ownership transition. This claim was payed within a week and a half of her operation.We had an ex-ray earlier this year because Skye ate something that caused gastric upset. She had no obstructions. The $250 charge was applied to Skye's deductible so I can't really comment on payment on claims from major illnesses, knock on wood.

I have been so happy after taking out a policy with Embrace on my adorable Labradoodle puppy. I have been to the Vet several times with an ear infection and other puppy maladies, (diarrhea, vomiting, etc.). The Embracer promptly sends me an email about the claim and within a fairly quick amount of time reviewed my claim, applied it toward the deductable, and refunded any money that was due. I am very happy with the prompt communication and thorough handling of all my claims. Thank you Embrace!