Embrace | Pet Insurance Review

I've only had good experiences with Embrace Pet Insurance. Since opening an account about a year ago, I've filed several wellness and injury claims as well as pre certification for surgery, and have received refunds in a timely manner each time. The amount of the refunds has always been as expected and there have been no problems with receiving the appropriate amount each time. Customer service representatives are always cheerful and polite, and they also seem to really care about the well-being of my dog when I mention a medical issue. I only wish their website was a bit more user friendly when it comes to payment and my information. It would help if I could update information (i.e. payment information, etc) on the website rather than having to call during business hours, but that's a small detail. I think Embrace Pet Insurance is a no-brainer and I recommend it to my friends all the time!

So far I have only had Wellness claims, they have been handled promptly! I'm impressed so far with the service I have received! Direct deposit of claims has been very convenient! I have not had to call or check on my claims, they updated me frequently with the status of my claims. I have not had to use any of my Insurance benefits as of yet but the Wellness benefits have been wonderful!

I haven't had my policy for very long, but so far so good! I received very quick responses to my inquiries and the process was explained at each step of my claim.

I have the wellness as well as total coverage for sickness and accidents. I'm currently going through an illness with one of my babies and embrace has been excellent so far. im happy with my decision to change over to embrace.

I take my 2 dogs to the vet each year. The Wellness bucks really help take the sting out of the bill. My claim is handled so fast. Check is here before I know it. And, the best part is knowing that if one of my babies gets ill, they have pet insurance to cover their illness. I take a higher deduct and higher coinsurance so my premium is really quite low for the insurance with all the discounts. I've only used Wellness Bucks and hope that's all I ever need.