Embrace | Pet Insurance Review

We came home from work 6 weeks ago to find our 4-year-old Scottish Terrier unable to put any weight on his back left leg. Following an immediate visit to the vet, he had completely ruptured his ACL and required surgery to repair it. He had the surgery 3 days later and I faxed my pre-certification and claim forms to Embrace. I received an initial email following receipt of the claim that indicated it would take 5-10 business days to review and pay the claim. Unfortunately for me, Embrace had just instituted a new computer system and it took a lot of follow up on my part and the final claim payout took about 30 days. I am hopeful to have a smoother experience. Overall, Embrace does have good customer service once I was able to reach them.

As with every claim we have made, Embrace handled it quickly and efficiently and the coverage was exactly what we expected. The entire Embrace team is great to to work with. And, because our vet submits the paperwork, the whole process is very easy. We've recommended Embrace to all of our friends with pets and would never go without it in the future.

Very pleased with the amount covered. Received 85% of my money back. Certainly is worth carrying the coverage on my indoor cat! Thanks Embrace!

I'm gonna have to rate Embrace at a 10. Embrace has covered everything they said they would. i have had to file 11 claims so far. not one issue. they process the claim rather quickly. 1-2 weeks and i have my check. i have used other companies before with previous pets and, Embrace has by far exceeded my expectations. one thing to point out. i mailed my claims in, but if you fax them it will be much faster. about a week. keep copies of the claim form in your cars so the vet can fill them out right away. i very rarely write reviews, but Embrace has earned it, 100% satisfied.

My Yorkshire Terrier called Mimi is now 2 years old. During the past years she has suffered with some minor but annoying clinical problems, such congestion, skin complaints after walking into some grass that was obviously sprayed with some insecticides that was not pet friendly. She has developed some asthmatic problems mostly allergy related. However, apart from additional health issues that I have not mentioned all these visits to the Vet are costly. Vets have no conscience when charging for medical assistance and I would like to say that instead of following a legal career I should have become a DVM. Embrace have always paid for the care as per our insurance policy guidelines and for that I am extremely happy and appreciative that they honor their obligations without question. Even though my Vet is outstanding and discount me because as I am a frequent visitor to their medical office, I still believe its a good cash business for them. So in short, I have a good DVM to go to and I have a good insurance provider and Embrace should be rated as one of he best companies to provide insurance coverage for pets; all creatures great and small.