5
out of 5
POSTED: | BY: Schinnel
Fantastic experience for this first time customer!
This is my first experience with any pet insurance plan. I recently submitted my first claim for my pet (which was a wellness claim). The staff at Embrace contacted me promptly to let me know that they received it, which was very thoughtful and professional. I would have been satisfied with his that kind of correspondence exempt that they processed it the NEXT DAY!
I highly recommend the Wellness plan and while I hope to never have to use the pet insurance for dire circumstances, but it is really nice to know that I could get a quick response and great service with Embrace.