Embrace | Pet Insurance Review

I currently have 4 dogs covered with Embrace and have been very satisfied with them. The only time I've had trouble getting a claim paid was with a new pup who had been added to my policy. Embrace wanted prior records from a chiropractic vet when the visit was his first there. Obviously, no records to be had. After several communications, the matter was resolved. All other claims have been paid quickly. I highly recommend this insurance.

I cannot speak highly enough of Embrace. I switched from another pet insurance company after doing a little more research and found that Embrace not only gave me the most for my money but has been wonderful to work for. I love the annual deduction, that applies to all claims, not just per incident. Their response to claims have been very quick and they provide written responses from their team with itemized breakdowns of what was covered. My 3 year old Golden got into some chocolate over the Holiday Season and Embrace helped me not have to worry about the financial issues of going through that hard time. Again, I can't speak highly enough of this company and their professionalism, ease of use, and pricing.

My vet faxes the claims but many times Embrace does not seem to receive them. Recently they faxed 2 claims (separate dates). Embrace responded with one claim number so I wrote back and questioned the vet and also questioned Embrace as to whether they had indeed received both claims. Embrace assured me they had and then I received a response for only one claim. I had to contact Embrace again for the second claim and ask my vet to refax the 2nd invoice again. This has happened repeatedly in the past. My vet is very efficient. I love Embrace insurance and am usually very happy with the service but I would like to see this communication improved.

I'm so glad I chose to insure my dogs with Embrace. I feel confident I can give my dogs the care they need with less monetary stress thank you all.

This company takes your premium and and then after you go to a vet the first time they investigate the health of your dog. my dog had an issue for diarhea beginng in Aug. my dog had this happen two times in her 7 years. they claim it was a preexisting condtion. they also said there was a lot of them and MAYBE THEY WILL REINSTATE AFTER 6 MONTHS.they also took a refund for vet services and put it my deductable. there many people complaining about copany. check you better business beauro