Embrace | Pet Insurance Review

My 6 month-old puppy became ill and was diagnosed with infectious canine tracheobronchitis (kennel cough) this past December. She had gotten the recommended vaccinations, but had contracted it anyway. We had to pay for the vet visits and antibiotics thought to be necessary to get her better. I emailed the claim forms from two different visits to Embrace, and my claim was completed and I received my reimbursement within two weeks. I had already met my $200 policy deductible, so was reimbursed a full 80% of my expenses. My claim was done quickly and efficiently by Alissa Tyminski, but it took me a few days to cash the payment checks. I received a follow-up email from Embrace co-founder Laura Bennett within a few days to make sure that I received my payment. As usual, the customer service I receive from Embrace is without parallel.

Always know that I can take care of my friend as needed because of the wonderfully thought-out plan available through Embrace so that costs and payments are not a concern. Recommended to many friends.

Chloe had a slowly enlarging fatty mass (Lipoma) on your right side above here right front leg. The mass was successfully removed by the vet. The Vanguard Vet Clinic filed the claim for us and Embrace responded within days and settled the claim within a week. This is the third claim we have filed over the past two years and all were settled in a timely and extremely satisfying way.

My Rottweiler, Ski, will turn 11yo in May. Ski has titled in several dog sports and is often mistaken for a 2yo puppy because of his appearance and playful attitude. What I couldn't tell was that Ski was battling cancer inside, Lymphoma. We have one more round of chemotherapy, six weeks, to go. I submitted the invoices through 12/31/15 (chemo maxxed out my credit card), and received payment in less than two weeks. This has been a stressful time for all of us. Thank you, Embrace, for reducing stress and providing prompt and painless payment. Your concern and compassion for your customers, and their pets, is obvious. We DO notice!

Maxxi (2yo Maine Coon male) was rushed to emergency room (having "explored" a garbage can and swallowed two 48" shoelaces). He had emergency surgery and we didn't know how involved it would be as he was looking pretty bad. The "Embracers" at Embrace pet insurance were lovely human beings. Empathetic and positive. Just what you need at a trying time in your pet's life. Needless to say, ALL claims were honored completely as promised, and paid promptly (even better) through direct deposit! I never used pet insurance before (and regretted it then), but the financial stress lessens knowing you won't be paying out large amounts of money at an already stressful time. We almost lost him and he is now doing great! I don't know what more anyone could expect of a pet insurance company. I did a lot of research and comparison shopping before signing up (as I do), and felt I made the best choice for me.