Embrace | Pet Insurance Review

Sadly, my dog has had her fair share of Embrace claims but of all claims I've submitted, I've had zero issues with Embrace paying out. My dog has been diagnosed with lymphangiectasia caused by IBD and most recently Lymphoma in a matter of 2 years with Embrace. Embrace has paid out 80% (per my policy) every time with no excuses and very minimal additional information from our vets. This includes ultrasounds, xrays, tons of bloodwork, chemo, and all her medications. Only thing is they don't cover the more holistic supplements with their insurance plans but I've used their wellness plan for that and it covers 100% until those funds are depleted. Their wellness plan also allows you to get reimbursed if you buy supplements online too! I get my reimbursements back in less than a week most of the time, or up to a week at the most and vets are amazed with how little they are hassled for special letters, additional documents, etc that they have needed to provide other companies that request them but still don't pay out for the services. Our oncologist is now recommending Embrace to all their clients because how fast they saw I was getting money back. I'm in there weekly and I have the funds in my bank account by the time I'm in there the next week.

We had used Embrace a while back, but when we adopted our current little girl (Gabby, 4yr PitMix), she came with a month free of some other insurance. I was stupid and just stayed with them for a year. For that entire year I never submitted a claim because their claim submission process was ridiculous - pretty sure that was their plan! I kept the insurance just in case we had any major issues and chalked it up to my mistake. However, as soon as the renewal came up, I reached out to Embrace and got Gabby covered through them. It took me all of five minutes on the phone and was actually less than the renewal fee for the horrible insurance we had before! The claim process for Embrace is about as easy as it gets - and the customer service I have received from every single person I have dealt with (email, phone, etc.) has been wonderful - actually helpful - AND nice! Imagine that! I recommend Embrace to all of my pet lover friends! Don't waste time and money with the other ones. I promise one claim submission with these folks and you will be singing their praises too!

I have had Embrace for a few months now and have personally submitted 2 wellness claims, which were covered at 100% as agreed. I have also had my vet process an ER claim that was covered after my deductible was met and the outstanding amount was mailed to me. Each time a claim was processed, it was done quickly and efficiently.

Our rescue dog joined our family four years ago. The first thing I did was to get pet insurance for him. We considered the company we had for our prior dog, but after some research we decided to go with Embrace. And we are so happy that we did.Recently when our dog needed an MRI I thought, "Embrace will never cover that!" But they did. Then we found out our dog needed surgery. Again we worried that it would not be covered. But it was. Everyone at Embrace is competent, compassionate, caring, friendly, calm and helpful. Claims have been paid in a very reasonable time. Direct deposit is terrific. Our dog is doing well recovering at home now. He is smiling again and holding his head up. His tail wags all the time...but even when he was in great pain he never lost his "tail wag." Thank You, Embrace.

We have never had pet insurance before and would definitely recommend Embrace Pet Insurance. They are very fast on processing claims and email you when it is complete and checked is mailed. Our dog had a scratched cornea everything was covered!! Thank you Embrace!!!