1
out of 5
POSTED: | BY: Terri
BEWARE
EMBRACE SHOULD BE CHANGED TO RIP OFF PET INSURANCE COMPANY.
This company is not looking to reimburse you on any claims submitted, on the contrary they are looking for any and all reasons not to pay the claims at all.
I've submitted several and all very denied. Claims for illness (such as upset stomach) was declined, their reasoning was because it was a pre existing condition; Claim for rash, again declined, their reasoning was because it was a pre existing condition. Further, stated that he had to be free of any sickness for a whole year. They claim that there is a waiting period, again, this is not true. Sales staff must be coached to make it sound like the real thing; back office is trained to look for reasons not to pay. (this company is out there to rip everyone); don't waste your money with this company