Embrace | Pet Insurance Review

My friends used to make fun of me for purchasing pet insurance for my Boxers. And, usually, there's been little need to use it. I was accused of "wasting money." My friends aren't saying that anymore. Ivy, my 6.5 year old Boxer, was diagnosed with dilated cardiomyopathy, left-side heart failure, and ventricular arrhythmia. Yes, that's pretty horrible and it will take her life. But with proper medical care and medication, her life can be extended and the quality of life can be maintained. Embrace Pet Insurance has allowed me to give her the medical care she needs - and the medications. All of that is very expensive and way more than a retired teacher's budget can handle. Embrace has paid all the claims in a very timely fashion. The reimbursement is made directly to my checking account so that makes it even quicker. The yearly premium for Ivy has been paid several times over, so it has been invaluable - and worth every penny. She's been pretty darn healthy up until this diagnosis but all it takes is one such diagnosis and pet insurance makes sense. I've done business with two other pet insurance companies and neither one was worth a hoot. Embrace has been super. The staff is knowledgeable and helpful. And the claims are paid with no hassle. I heartily recommend Embrace - Ivy is still with me, still bringing joy to my life - because of Embrace. The reason I rated a 9 instead of a 10 is that I've had trouble with the Embrace website a few times, and had a credit card mix up a couple years ago. So ... not perfect but the next best thing.

Great customer service, they keep you up to date on the status of everything via email. This is our first dog, and we were not sure about getting insurance. After plenty of research we decided on Embrace, and could not be happier. Peace of Mind, worth every penny.

I had VPI with another one of my dogs. I decided to shop around when I got a new puppy. Embrace was simply the best plan out there. Better coverage options at much better price. I would never not have pet insurance for any of my furry kids and I won't go any where but Embrace.

I am very happy with Embrace. I never knew about pet insurance until after my brother had problems with his two dogs and ended up spending thousands of dollars. After everything he went through, he recommended I get embrace in case I ever needed it. My dog is only 4 and was completely healthy. Several months after purchasing the insurance she started collapsing. I thought it was seizures and took her to the vet, only to discover that she'd developed a heart problem. Thousands of dollars later, I am very happy with embrace and recommend them to everyone. I feel like I can take care of my dog and give her the medical attention she deserves. One thing I would recommend though is getting the medical history review right when the insurance is purchased. I feel like this would speed up the first claim, as it takes awhile for them to get records and review everything after the first claim is submitted.

I had to cancel my previous pet insurance when they refused to cover any of the $1500 vet bill incurred when my dog (then a puppy) was poisoned. VPI cited a coding error on behalf of the Emergency Vet and I couldn't get either one to help me resolve the matter. Needless to say, I was pretty skeptical when looking for my next insurance. Embrace has been nothing but a breeze to work with. When my 8 yr old Golden got cancer, at first I was worried that they wouldn't cover this or that, but much to my pleasant surprise, they covered everything, no questions asked and I had a $100 deductible credit for having not met the deductible the past year or two. Every time I called, the representatives were helpful, kind and supportive. When my boy passed, they "lit a candle" on the irememberyou.org website one month for free. This was a touching gesture, but not as touching as the personalized card signed by five employees that I received after canceling my policy. This company is amazing. I will absolutely use them again once I get another fur baby.