Embrace | Pet Insurance Review

I am canceling this insurance as soon as I am done typing this review. I have had thousands of dollars in bills and they have only paid one claim and the check was for only $34.oo dollars. All I can say, is that I should have believe the bad reviews and never gotten this insurance. Be very careful because they are very sneaky, they pretend they are there to help you but all they want is to get information to use it against you or to say that they cannot prove the bills were not due to a preexisting condition. They will argue and fight you until you give up. Like I said, this is exactly what I read in some of the reviews when I was researching embrace I should have listened. I am very disappointed and will never say anything good about embrace

My sweet cat, Buddy, was diagnosed with HCM, a virtual death sentence. From his first visit to the ER and regular visits to our vet and, finally, to his euthanasia Embrace Pet Insurance was there for me. The claims were handled promptly and reimbursements came quickly. I really wanted to speak to the heart and soul the claims people at Embrace showed as I went from shock to grief. Throughout the process they were kind and sympathetic. I was overwhelmed with their caring after Buddy died. You wouldn't expect that, once the bills were paid and no "client" existed, to have the company reach out in the form of e-mails and cards and personal notes to let me know they felt my pain. It meant so much to me as I grieved his loss. I will find another furry baby soon (the house is too quiet)and one of the first calls I make will be to Embrace. They were wonderful.

I signed up all 3 of our pets (2 dogs and 1 cat) a little over a year ago. I have submitted a couple of claims...the biggest a torn acl in my 100lb mixed breed. Embrace handled the claim very quickly and within 2 weeks I had a reimbursement check in the mail. So glad I don't have to make decisions for my pets based on cost. Embrace is a very professional company and when I have called with questions they answer promptly and process claims quickly. Thanks Embrace!

I've been using Embrace for my multiple pets for many years. I've been covered for everything I expected and never had any issues or disputes. The staff are BEYOND helpful, kind and knowledgeable. I recommend Embrace to everyone and I swear I'm the cause of most of their clients! ha. Would be nice if there were a referral program ;) Seriously though, I'm so happy to help my friends and those who adopt from me - giving them the peace of mind and being financially able to take care of their furbabies when necessary. Because something ALWAYS happens. To not have pet insurance is just crazy. And to not have Embrace be your pet insurance carrier is even crazier! There is no better carrier out there. None.

Our seven year-old Rottie/Lab Mix tore her ACL. We took her in for the surgery consultation only to find out that she had a small growth on her lower lip which the surgeon thought might be melanoma. So, during her ACL surgery her growth was removed and biopsied. It in fact, turned out to be melanoma. She just received her third melanoma shot yesterday and she is doing very well. I cannot thank Embrace enough for helping to cover the costs for my sweet girl. My husband always jokes that she is spoiled rotten, nicknaming her the $10,000 dog. Thanks to Embrace she definitely lives up to that name.