Embrace | Pet Insurance Review

After my last dog developed allergies and then died of cancer, I was stuck with a large amount of debt that I am still paying back. My pets are my children and I would do anything for them. So when we got our new puppy, we decided to look into pet insurance. After comparing the different companies rates, coverage, and reviews we decided on Embrace. This was the best decision we could have made. Our monthly payment is reasonable and it is easy to access the insurance forms to give to our veterinarian. After some initial paperwork, all of our claims have been paid quickly. Embrace also emails us every time they receive a claim or send us a check. We plan on continuing to insure our dog with Embrace, and will be adding our new puppy to our policy once he is born.

I recently added Wellness Rewards to my dogs' policies, and had to submit a claim for dental work that exceeded my budget. Embrace claims department got on it immediately, sending out a check in about a week, which will go to pay the balance owed to my wonderful vet. I have been with Embrace for four years now, and had to claim once before. They are truly super to work with, and I have nothing but praise and thanks for their caring and turnaround time on my claims. That is so helpful for a senior on fixed income! Thank you, Embrace.

I, too, was skeptical with pet insurance. Our dog is like our child, so I wanted to get a plan, but I was nervous that an insurance plan would deny all of our claims and end up wasting time and money. I'm extremely satisfied with Embrace and have already received $150+ in the mail from them following our vet visits. Here's our story: We purchased our plan in July of 2016. It was a "3rd birthday gift" to my dog Oliver. Strangely, we had two incidents almost immediately after we completed the initial paperwork. Oliver came down with a bad case of dermatitis, and then shortly after he had a lick granuloma (infection due to licking). I was worried that both of these would be denied, especially since they occurred right after we finished the paperwork and received our policy plan. We hit our deductible after the second vet visit, and everything else from there on was reimbursed via checks in the mail, including Oliver's meds. We've already received back more than $150 in vet appointment reimbursements from Embrace, and I'm more thankful than ever that we went ahead and purchased the plan when we did. I couldn't be happier or more confident in this insurance company as a result. The claim process was super easy. I used my phone to take a photo of our vet bill, sent it to the Embrace claim email, and everything was tracked on the website. We received claim approval and checks within a week or two of the claim. Customer service is friendly and the website portal is super easy and transparent. Note: The initial process of receiving the policy takes some time. You need to get an exam for your pet via your veterinarian, which will not be covered by the policy itself. That takes time and effort, however once you're set up, the policy and the coverage is phenomenal. I've already recommended this company to my parents, and would highly encourage you to check them out, as well. I couldn't be happier.

I've secured pet insurance with Embrace for 3 years and am very happy with the coverage they provide. The claims are processed quickly and if you call customer service they are happy to assist and prompt to address any questions or further inquiries. Highly recommend to anyone that has an accident or illness prone dog. We live in an urban area where there are lots of dogs around and take our dog out hiking, running, etc. so we never know what could/might happen. It's reassuring knowing that we have this insurance coverage.

I have found the staff not only helpful but actually caring about my babies 2 great danes! They ask how they are when I call about placing a claim and they are always polite.