Embrace | Pet Insurance Review

Bought insurance when our now 9yr old cavachon was a puppy. Never had to use it until she tore her ACL and required TPLO surgery. Embrace has been WONDERFUL to work with and claims are effortless. And...both our vet and the hospital that did her surgery said Embrace is a great company! I'm recommending them to everyone!

We adopted our Boston Terrier at middle age. Within the first few months, we got Embrace insurance for her. A few months after acquiring the insurance, she was diagnosed with anemia and Gastrointestinal disease. Embrace insurance has covered all of her claims, and they have had rapid turnaround time in reviewing her claims and reimbursing us. Having Embrace's excellent customer service and response time has made dealing with our dog's illness easier and less stressful. Embrace also had no problem with us taking our dog to be evaluated by three different veterinarians to ensure she was getting the best possible diagnosis and treatment.

I was on the fence about whether it would be worth it to get pet insurance for our new puppy. I finally made the decision to go with Embrace, and it was the best decision. It was very easy to submit a claim, when I had a question it was answered promptly by their wonderful customer service agent, and I received payment on my claim very quickly. Definitely worth it!

We have had Embrace for 3 years and have had 2 dogs covered. This insurance company is extremely fair in their reimbursement, and their process is easy and fairly quick. I have only had to call once, but that was just for information, and the person i spoke to was extremely courteous and helpful. Would highly recommend this company.

My dog has been insured for years and I've never actually had to use it. Until I did. My 8 year old pup had an acute onset of a very serious condition and was in the hospital twice for over a week total. I submitted the claims, which were nearly $10,000 in total, and they were reviewed very quickly. Her illness was covered and Embrace sent me the reimbursement check within two weeks.