5
out of 5
POSTED: | BY: Emily
Responsive & Caring Customer Service with Quick Claim Turnaround Time
We adopted our Boston Terrier at middle age. Within the first few months, we got Embrace insurance for her. A few months after acquiring the insurance, she was diagnosed with anemia and Gastrointestinal disease. Embrace insurance has covered all of her claims, and they have had rapid turnaround time in reviewing her claims and reimbursing us. Having Embrace's excellent customer service and response time has made dealing with our dog's illness easier and less stressful. Embrace also had no problem with us taking our dog to be evaluated by three different veterinarians to ensure she was getting the best possible diagnosis and treatment.