Embrace | Pet Insurance Review

Very good company to work with. They were prompt in replying back to my emails and easy to understand explanation of benefits. Like the personal touch of when my dog passed away in regards to personalized condolence card. Also a real benefit when my dog was here the wellness award offered that is separate from the basic policy. No other pet insurance company I believe offers that. A couple of annoyance though, they are a little too strict with the pre-existing condition clause of the policy, especially in regards to basing your pets cause of death to some other condition or accident that happened previously. In which there was no correlation between the two or multiple events. Also if you happen to change your primary pet's veterinarian to another veterinarian and you have a claim with your new vet.. It was kind of difficult to correlate the two vets information to prove any new procedure, illness, or, accident was not related.

Over the years, we have had pet insurance with several carriers. Embrace is the easiest to deal with. People answer the phone and claims are processed quickly. The premiums and coverage are set to my specifications and needs. I enthusiastically recommend Embrace.

Shortly after adopting my puppy, she was diagnosed with a birth defect called PRAA which required a very expensive surgery to remove a heart valve from her esophagus. Thanks to Embrace my puppy is alive and healthy. I would not have been able to afford her life saving surgery without them. Thank you Embrace from Libby and I

Based on a phone call on a holiday weekend, Embrace issued precert in time for surgery to save my dog's leg. We are grateful beyond belief. This is the Embrace that I've recommended to everyone I know and didn't want to have a pet without. Not having to worry while waiting on surgery or delay surgery due to financial worries is why I have insurance! Thanks!!!

Embrace quickly processed and issued a check for a biopsy and diagnostics within less than a week when my 2-year old suddenly had a cancer scare and hairline fracture in her leg from a bone cyst. During a terrifying week when I thought I might lose her, need to amputate a leg or face really bad choices, Embrace totally came through for us!