2
out of 5
POSTED: | BY: Jim
Painfully slow
I have been paying premiums since Oct. 2017. I filed my first claim 2/1/18 - it is still on hold, 3 months later.
I filed 2nd claim on 3/3/18 - it just got processed, 2 months later. They are very prompt at sucking the premiums out of my checking account at the beginning of the month - painfully slow at anything else.
Embrace dwells on the tiniest inconsequential comments in my pet's medical history, and uses them to exclude major coverage.
Embrace held a contest in February 2018 which they misrepresented as "cutest sleeping dog photo" - it was actually "who could get the most friends to vote for their dog". Cuteness was irrelevant.