Embrace | Pet Insurance Review

I am so glad I got Pet Insurance!! We brought home 2 mini Australian Shepherd (American Shepherds) about 3 years ago. Very healthy, active pups! My male started to have some pain in his left leg, hip area. I took him to University of Illinois Clinic and it turns out that he has some congenital abnormalities in his spin. So far Embrace has stepped up and paid claims for his diagnosis and care. This includes an MRI, spinal tap, and various other tests to get a diagnosis, plus medication and follow up visits. We are still in the process of figuring out what can be done to make him more comfortable, and I am so thankful that I got Embrace Insurance, I don't know what we would have done without it.

My dog recently had surgery for a shoulder injury. I was nervous because it was a very costly procedure done in a different state than where I live. Embrace was in contact with the vet and processed and paid the claims promptly and efficiently. I am grateful for Embrace.

We have 2 pugs, Fred is 13 and Maddie is a rescue, probably 8. We previously had insurance with a competitive insurer, it starts with an N.........e. They changed a condition of Fred’s to pre-existing on an annual renewal and told us no one else would insure our pets due to their age. I did a lot of research on all the pet insurers. We went with Embrace. It was within the 1st 2 months we had to rush Maddy to emergency, after a grooming appt she developed a collapsed trachea. We submitted our claims and hoped for the best. Embrace covered just as they said and we had our reimbursement within about 15 days. A few weeks later Fred developed a liver infection and was hospitalized. All covered. He now has developed diabetes, again hospitalized and again covered. I can’t tell you how wonderful Embrace has been, from the person who answers the phone to the adjuster who writes the check, they truly are simply the best! Hands down !

This year has been a horrible year for my GSD, Joe. We have had one issue after another. And sadly it's still going on. A saving grace is the fact I got insurance on Joe when Joe was a puppy. Animal medicine has come very far in the past few decades, which is wonderful, but expensive when you need it. I do what needs doing for my animals, but having the insurance has been a huge piece of mind. My advise - get more insurance than you think you would need. I'd rather have it and not need it, than need it and not have it.

I cannot say enough positive things about Embrace.... the coverage, timely reimbursement and customer service.... My lab Jazzy has had major surgeries, illnesses, etc. and Embrace has been my piece of mind..... always!!! I will always choose Embrace with every and any animal I own.,,