1
out of 5
POSTED: | BY: Brooke
Doesn’t Help
We got Embrace to help with my dog’s anxiety that he’s been dealing with his whole life. Before we went to a vet, we tried many trainers to help with this, and once we decided to go to a Behavioral Vet we decided to Embrace since it states they cover behavioral vet visits. Well, this isn’t true. They consider anxiety a preexisting condition and won’t cover his vet since he has anxiety. So they basically don’t want to help dogs get better. We submitted the claim on April 26 and did not get an answer back until July 19. I think it’s ridiculous to take almost 3 months to process a claim.