Embrace | Pet Insurance Review

I cannot say enough positive things about Embrace.... the coverage, timely reimbursement and customer service.... My lab Jazzy has had major surgeries, illnesses, etc. and Embrace has been my piece of mind..... always!!! I will always choose Embrace with every and any animal I own.,,

We're so grateful we chose pet insurance with Embrace from the very start. It is so totally worth it. Embrace makes it easy to make claims. Our vet is familiar with them and they help make it easy. Having a new puppy is so wonderful but not without a little more work and worry. Really glad that unexpected vet bill was not a big worry thanks to getting insurance from the get-go.

It is a great relief to know that I can give our Yorkie good health care. Veterinarian care is not cheap. I researched several pet insurance plans before choosing Embrace Insurance. I felt this met our pet insurance needs the best. My Veterinarian Hospital works well dealing with the paperwork and faxing it to Embrace. I would definitely recommend this insurance program.

The service by embrace pet insurance was horrible. I had a claim for an emergency where I took my dog to the vet in July. The claim was not closed until the end of September and they stated it “wasn’t an emergency” I had to call over 22 times to get updates and ask what was going on and the customer service people were always nice but gave me the runaround Always saying “oh some other department is responsible for this” But never connecting me to these other departments like I requested. I don’t have it in me to even argue this claim anymore awls I know is I will be canceling in brace and do not recommend it for ANYONE. I’m sure there’s much better insurances out there for our pets

Customer service has always been helpful when I call. The claims are done quickly and I get emails on an update on where the claim is. I'm just very happy to have Embrace insurance for my dogs.