Embrace | Pet Insurance Review

Embrace has been nothing but wonderful to deal with! I've had insurance for my pet with Embrace for years and I'm always grateful that I made that choice. I never feel like I have to think twice about giving my dog the care he needs. Embrace is there for him and me.

Always kept us updated of our Claim, explained everything. Quick and efficient payment.

Embrace has been great!! I’ve been with them For 3 years now and they have never wronged me .

I’ve been an embrace customer for years. When I’ve submitted claims that we’re not covered, the response was quick and done in a timely matter. The latest claims, which we feel were perfectly in line with our coverage, and should hav been accepted are now still being questioned, 3 months after submitting. We’ve been on the phone numerous times, on hold for hours, and only to hear simple complaints that we expect an insurance company to be able to perform themselves. They claim that our vet has not given them all the info they need, but when we talk to the vet it’s a different story. At first we thought it was the Vet’s fault, but having gone to multiple vets, we are now seeing the same excuse. I warn you not to purchase this pet insurance policy, as poor business practice should not be rewarded.

The team was extremely sensitive to our situation and handled it with care. The claims process was hassle-free that further dampened the effects of dealing with issues with filing our claims, of thousands of dollars. Having pet insurance at hand, even though we didn't anticipate any issues with our four-legged family member this early in his life cycle, was one of the most sensible things that we could have done. Embrace handled our claims with class and we truly believe that they are possibly the best in what they do. THANK YOU!!!