1
out of 5
POSTED: | BY: Heather Hamel
Buyer Beware
Buyer Beware - I wish I could give less than 1 star. This was my first experience with pet insurance and it was an eye opener! When I submitted claims to prove I had met my deductible, within 24 hours I received notification for my renewal, which was over two months away - at an increase of nearly 40%. When I called to question, I was told that a 40% annual increase was 'normal'. I never actually intended to file a claim, only prove my deductible had been met in case I needed to file a claim and EVERY SINGLE claim I filed to prove this was disputed and denied even though I had the vet complete Embrace's forms. Embrace looked amazing on paper but I don't think they ever would have approved any of my claims.
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