Embrace | Pet Insurance Review

I had no issues with Embrace pet insurance when dealing with them. I only made one claim that was well below the deductible so there was no payout. It was when I received my quote for my annual renewal and it had gone up 59% that I chose to end my policy with them and go somewhere else. I know all policies go up, but almost 60% with no payout claims. Kind of ridiculous from my perspective.

I have nothing but positives concerning my experience with Embrace during the entire process for Abby’s CCL surgery and rehab. The app is easy to use, communication is excellent, and payments are quick. Coverage denial for an issue found during their pre-existing condition review was satisfactorily narrowed after more information was presented. Could not be more pleased.

We have used this insurance for a year. We have always received amazing customer support. My one claim was handled quickly. Very pleased with the quality of service!

Embrace is an awesome company -- not only is coverage better than other pet insurance companies, but the employees honestly care about helping the customer. Recently, clarification was needed on a submitted invoice and the representative working on the claim reached out to my Vet for clarification -- awesome customer service!

I am forever grateful for Embrace Pet Insurance! By far one of the best decisions I've ever made when it comes to my best friends health. My Sadie was diagnosed with idiopathic epilepsy last April and has needed a lot of care. Embrace has made it possible for me to not only give her the best care possible, it has significantly helped ease the financial stress that comes along with such a difficult diagnosis. Our life has changed tremendously, it's been rough, but She is worth it! Knowing Embrace has our back has been the greatest blessing and has allowed me to focus on Sadie's health and that is priceless! I am a customer for life!