Embrace | Pet Insurance Review

My 1 year old English bulldog was ran over by a car recently. On a leash, in broad daylight. Just a tragic event due to a driver not paying attention. “Luckily”, he lived and he came out of it with some scrapes and a broken leg. Needless to say, the ER visit, the vet the next day, and the surgery a week later, added up to about 10k total. I submitted each claim as I received the invoices, and Embrace was there to help every step of the way. Everything was covered from the X-rays, to the surgery. Not having to worry about money made this (already) stressful event, a little less stressful. I didn’t even need to pick up the phone or send an email. I used the app, took 2 minutes to fill out a very easy to use claim, and had the money in my account a few days later. I was very close to not getting pet insurance, but I am VERY happy I did, and I’m even more happy that I went with Embrace.

We had to take one of our puppies to the vet hospital for emergency surgery for a herniated disk. Lots of vet bills, surgery bills, etc. for the initial scan, MRI and surgery, post op visit, etc. Embrace was great getting everything processed and paid promptly. I was very pleased with speed and responsiveness, a marked increase from a couple of years ago

Easy uploading process

Very easy to work with and file a claim. I have a German Sheperd who has had some issues and never a problem getting a claim filed and paid. She did have a UTI at 10 weeks before I had insurnace so it is something that they will not cover because it is pre-existing, which is understandable.

Spent a weekend and over $2000 at the hospital when Sam developed a gastric problem. Filing the claim was easy, just submitting a copy of the detailed invoice. Embrace took it from there, obtaining all the information they needed to process the claim. I was kept advised of the progress through e-mail updates. The claim was processed quickly with a result that makes me glad I purchased insurance. It was easy to reach a knowledgeable person when I had a question, and the response was understanding, polite and efficient.