Embrace | Pet Insurance Review

My golden required emergency surgery for a gastric obstruction. It was very expensive and I had to pay emergently without knowing whether his insurance would cover the evaluation and treatment. Embrace responded rapidly to my 2 claims and the checks actually arrived before my dog had the incision staples removed. No unnecessary questions or conflicts about the costs. I really appreciated their approach and timeliness. It helped make a traumatic experience less stressful.

Everything worked out fine

Do not waste your time or money with this pet insurance. Sadly it was referred to us by USAA, which we usually trust. We had a simple tooth extraction for our dog. They requested documents from the adoption agency as well as the vet and no matter what was provided, it wasn't enough or the right documentation. We had to constantly follow up with them and they managed to stall the process for over six weeks. They paid $200.00 of a $700.00 claim stating we did not have the "rewards" extra coverage. Although it clearly states that tooth extraction is a basic covered expense. We immediately canceled. Terrible, frustrating experience. Do not buy.

Very easy to put claim in but we’ll see what they pay!

I had no idea my dog would have so many issues as he got older. I actually benefited from this insurance because I went without claims for a few years and had a zero deductible when it came time to really use it. My cane corso, now a senior citizen, is going through the wringer as he ages. He suffers from chronic allergies, arthritis, and the sporadic ear infections. I can’t express enough how satisfied I am with his broad coverage, timeliness of getting my 90% back and ease of submitting a claim. It’s drastically improved over the years. I have recommended this insurance to friends and they love it ! So happy I committed to embrace. I would not have been able to afford him otherwise. Thanks Embrace !