Embrace | Pet Insurance Review

4.9

out of 5

Number of reviews 19,794

Embrace Pet Insurance offers nose-to-tail accident and illness protection and an additional Wellness Rewards program. Its diminishing deductible feature, Healthy Pet Deductible™, is included with every policy as standard. Learn more about Embrace’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: Sue Shortall

So far I am truly disappointed

So far I am truly disappointed. I purchased Embrace because the girl that helped me with the purchase was truly very good all of the paperwork was submitted as we were told to do. I got my pet at q- weeks and didn’t decide to buy the insurance until he was 14 weeks. Not for any reason other than I couldn’t figure out which one to buy. My 11 yr old Grandaughter was visiting the new puppy and wanted to put him in the bath tub. He wound up with an ear infection. So now Embrace is saying he has a chronic Dermatologic issue and his ears will not be covered until August 2024. I do not feel this is chronic. His ears are fine several months after the incident. When I called Embrace to talk with someone I got put on terminal hold. I am so frustrated, and bummed out over this, and no one to talk with about it at the company. But they took my money, no problem Just saying what happened.
5

out of 5

POSTED: | BY: Joe Beattie

Embrace is very prompt with aim…

Embrace is very prompt with aim processing....the website and claim submission is very easy to use....insurance terms are displayed clearly...
5

out of 5

POSTED: | BY: Kevin Holt

Honest empathy and sympathy

A true sense of caring with the loss of my cat. Totally expressed sympathy regarding the situation.Walked me through process of placing claims with there claims department.
5

out of 5

POSTED: | BY: Phyllis Soldano

The website is so very easy to do

The website is so very easy to do! It's a pleasure to use. Thank you.
5

out of 5

POSTED: | BY: Collin Austin Cox

Pretty Simple

Pretty simple. First time I’ve had to file a claim, but I just started a claim on the app, uploaded pictures of the invoice, and submitted. Few days later I got an email they were requesting documents from the doctor’s office, a few days after that I got the reimbursement for the bill minus the deductible.

Monthly Cost

$13 – $100, depending on your chosen plan.

Coverage

You have a co-pay of 10%, 20% or 30% after your deductible, depending on your chosen plan. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $2000, $5000, $10,000 or $15,000.

Deductible

Annual deductible options from $100 – $1,000.

Age Limits

Pet must be at least 6 weeks old to enroll. New pets over 14 are eligible for accident-only coverage. Once enrolled, pets can stay insured regardless of age.

Waiting Period

There is a two-week illness waiting period, which begins on your policies’ effective date. Orthopedic conditions have additional Waiting or exclusion periods that vary by state.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered if they have not been diagnosed or suspected before the policy becomes active. Main plan covers alternative treatments such as chiropractic, acupuncture and homeopathic when provided by a licensed veterinarian. Optional wellness and prescription drug plans are available for an additional cost.
Embrace Pet Insurance protects over 100,000 pets across the U.S. with nose-to-tail accident and illness protection. In addition to its pet insurance policy, Embrace offers a Wellness Rewards program to help cover the cost of routine veterinary care, grooming and training. Its Healthy Pet Deductible™, the industry’s first and only diminishing deductible feature, is included with every policy as standard. For every policy sold, Embrace donates $2 to a pet-related charity, as well as offering additional funding and support to shelters and other charitable organizations.

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