Embrace | Pet Insurance Review

Every experience I’ve had with embrace has been a great one. I enjoy choosing how much coverage I can choose to fit our needs. We have two dogs insured through them. The policy itself is fair and well worth the peace of mind it entails. The coverage is excellent. We live in a semi rural area, so being able to chose the vet we need for emergency services is an absolute win for both dogs. Whether it be the primary care vet or an emergency vet, embrace has your back through both and whichever vet you choose. The initial medical records review process can be tedious, but well worth it. Highly recommend to anyone who needs a little extra peace of mind for your fur babies especially in a rural area. Love it. 10/10 recommend.

Great customer empathy and service. They were understandably very thorough and required the proper invoices, but prompt once completed. Just hope my puppy doesn’t swallow another rock!

Embrace is great so far. Easy to use submission. I like it. Would be even better if it was app based, I think.

A very good company, super helpful during a very stressful time, quick to answer my questions and take care of our claims. Would definitely recommend Embrace for peace of mind for your pup.

I got off to a rough start with Embrace when I put in a claim for my Dog “Koru” who was diagnosed with cancer in September. I was told that his condition was deemed pre-existing from a veterinary record they had back in January, and I immediately took to google and wrote a scathing review about how bad this company is. Once I’d calmed down and explored the options that Embrace offered me to appeal their decision, I had my Vet submit information stating that there’s no way Koru could’ve survived if the cancer had been there since January, and gone untreated. The decision was immediately overturned, and all claims were honoured promptly with auto pay directly to my account within a week of each submission. Unfortunately Koru lost his battle with cancer on 11/06/2023, but without the insurance I would’ve been out of pocket over $5000.00. Thank you for honouring your policy Embrace, and helping me get through this difficult time.