4
out of 5
POSTED: | BY: Lisa Krikorian
So far we have been extremely happy…
So far we have been extremely happy with Embrace. This year it was almost $2,000 to renew our policy with a $300 deductible. I submitted a claim for my dog for a very bad hot spot that wasn’t healing. They wouldn’t cover a medication the vet prescribed saying it wasn’t FDA approved.. $44 they charged me for a well benefit which it was for a hot spot.. Not sure why our veterinary staff prescribed a medication not
FDA approved but will find out.. The mouse in question is CeraSoothe CHX+KET., Embrace wouldn’t cover this, said it is well care when it wasn’t.. Bad hot spot.. they wouldn’t cover it at all.. So now I guess I have to ask my veterinarian from now on if something is FDA approved to be covered.. kinda ridiculous
I spoke to two representatives to figure this out.. mostly we are satisfied with Embrace, honestly this is the first thing we’ve come across that wasn’t covered.
Read more on Trustpilot