Embrace | Pet Insurance Review

It has always been great! Turnaround time within a few days. But now I am noticing a much longer time frame on the higher $ claims. I have a monthly prescription of Galliprant for instance. By the time I get reimbursed it is time to order again. It is taking 2 or 3 weeks.

I have been informed that if my dog, Willow, has cancer, her treatment will not be covered. Your reasoning is based on the fact that when the doctor looked at her "lumps", he determined they were only sebaceus cysts and no biopsy was required. I would think your company would defer to a doctor's expertise in determining when a biopsy is not warranted. In fact, one cyst was removed recently and it was just a cyst; no cancer. And Embrace would not pay for it. I will not subject my dogs to unnecessary medical procedures, especially when the doctor knows they are not warranted. I would think that would be your position, as well.

I have a rescue golden retriever. He had been very abused & was very sick when he first arrived . I purchased my Embrace Insurance 3 years ago. I have been lucky, We haven’t needed it . Recently my boy has been sick. I was worried about how this process would go . It went so smooth . I sent a screen shot of my pups statement . I received a check within 2 weeks . No hassle , & straight up front . They also suggested if I have a bank on file , they can send an automatic deposit instead of waiting for a paper check . Thank you Embrace 🩷🐾

Thank you helping with the cost for my baby Maverick. It really helped a lot for my poor little fellow. I have been telling everyone about Embrace. You should be getting more phone calls. Thank you again

We had been with them for several years, then they went to renew our policy with over a 100% upcharge, when we have made NO claims on the policy. I could understand a 20-30% INCREASE, BUT OVER 100% INCREASE...not someone I want to do business with anymore.